This policy explains how DUNES Legal Translation and Attestation Services, Dubai (“we”, “us”) handles personal information collected through this website, by phone, by email and on WhatsApp when you ask about or use our Power of Attorney services. Please read it together with our Terms of Service.
We are responsible for the personal information described here, and we handle it in line with the UAE data protection law that applies to us, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.
Information you give us:
Information collected automatically when you visit this website:
If you give us details about another person, such as an attorney or a co-owner, you confirm that you are allowed to do so.
We use it to:
We do not sell your personal information, and we do not use it to make automated decisions about you. We contact you about your request and your service. We send promotional messages only if you have agreed to receive them.
We handle personal information where you have given your consent, for example by submitting a form and ticking the consent box. We also handle it where it is needed to carry out a service you have asked for, where the law requires it, or where another basis in the applicable law allows it. Where we rely on your consent, you can withdraw it at any time. Withdrawing it does not affect what we did before.
We share information only as needed to carry out your request. Depending on the service, this can include:
These parties handle your information for that purpose. We also use the providers that support our website and communications, described in the next section. We do not share your information with anyone for their own marketing.
These providers have their own privacy policies and handle information only to provide their service.
This website uses cookies and similar technologies for analytics and security. They help us see which pages are useful and keep spam out. Analytics cookies are set when you visit the site. You can block or delete cookies in your browser settings, and Google offers a browser add-on that opts you out of Google Analytics. Security cookies used by reCAPTCHA are needed to protect our forms. Blocking cookies may affect how some parts of the website work, such as forms protected by reCAPTCHA.
Some of the providers above, and the embassies, consulates or foreign authorities that will receive your document, are outside the UAE. When information goes abroad, we send only what is needed and take reasonable steps to see that it is protected, as the law requires.
We keep enquiry details and service records for as long as we need them to deliver the service, answer follow-up questions or resolve disputes, and meet legal, tax and record-keeping duties. After that we delete or anonymise them.
We use reasonable technical and organisational measures to protect your information, such as limiting access to client files to the staff who need them and working with trusted providers. No online system is completely secure, so we cannot promise absolute security. If you are unsure how to send a sensitive document safely, ask us first. Tell us promptly if you think your information has been misused.
Under the applicable law you may have the right to:
To use any of these rights, contact us using the details below. We may need to confirm your identity first, and we will reply within a reasonable time.
This website and our services are meant for adults. Where a Power of Attorney concerns a child, such as a child travel document, the request must come from a parent or legal guardian, and we use the child’s details only to prepare that document.
This website may link to external sites, such as government portals. We do not control them and are not responsible for how they handle your information. Please read their privacy policies before you share anything with them.
We may update this policy from time to time. The current version is always on this page, and the date at the top shows when it was last updated. If we make a significant change to how we use your information, we will take reasonable steps to let you know.
For questions or requests about your personal information, email info@dxblegal.com, call 04 29 65 787, or write to #404A, 4th Floor, Aspin Commercial Tower, Dubai. Please put Privacy request in the subject line of your email.
Tell us about the Power of Attorney you need. We reply with the right type, the documents required and the next steps.
